PAYMENT REMINDERS
Stop Chasing Late Payments. Let Accoru Do It For You.
Accoru automatically sends professional payment reminders to clients with overdue invoices — before the due date, on the due date, and at every overdue milestone you choose. You stay focused on your work. Accoru handles the chasing.
Late Payments Are One of the Biggest Challenges Facing Small Business
Late payments are a universal problem for small businesses and freelancers. A client receives an invoice, intends to pay it, gets busy, and forgets. The invoice sits unpaid while you either wait awkwardly or summon the courage to send a follow-up email. That follow-up email is uncomfortable to write. It feels confrontational. It risks damaging the relationship. So many business owners delay sending it — which means the invoice stays unpaid even longer. The reality is that most late payments are not deliberate. Clients are busy. Invoices get buried in inboxes. Payments get forgotten. A timely, professional reminder is usually all it takes to prompt payment — and it works far better when it comes from an automated system than when it comes from an awkward, personally written email. Accoru's automatic payment reminder system sends those reminders for you — professionally worded, perfectly timed, and completely automated. You never have to write an uncomfortable follow-up email again. And you get paid faster as a result.
Awkward Follow-Up Emails
Writing a payment chasing email to a client you have a relationship with is uncomfortable. Many business owners delay it — or avoid it entirely — which means invoices stay unpaid longer than necessary.
Hours Spent on Manual Chasing
Tracking which invoices are overdue, by how many days, and sending individual follow-ups to each client is a significant time drain — especially as your client base grows.
Cash Flow Damage From Late Payments
Every day an invoice goes unpaid is a day that cash is not in your account. Consistent, timely payment reminders reduce average payment times and improve cash flow — directly.
Complete Automated Payment Reminder System
Accoru's payment reminder system covers every stage of the payment cycle — from gentle pre-due nudges to firm overdue notices — all sent automatically without any manual effort.
Pre-Due Date Reminders
The most effective time to remind a client about an upcoming payment is before it is due — when they still have time to process it without it being overdue. Accoru can send a friendly reminder a set number of days before the invoice due date — letting the client know the payment is coming up and giving them the opportunity to pay early. Pre-due reminders reduce overdue invoices significantly by prompting payment before the deadline rather than after.
- Configurable pre-due reminder (1–14 days before due date)
- Professional reminder email template
- Invoice attached as PDF
- Pay Now button included
- Enable / disable per invoice or globally
- Custom message per reminder stage
- Sent from your business email address
- Delivery confirmation log
Due Date Reminders
A due date reminder lands in the client's inbox on the exact day the invoice is due — a clear, professional notification that payment is expected today. It includes the invoice details, the amount due, the due date, and a prominent Pay Now button for immediate payment. Due date reminders prompt a significant proportion of clients to pay the same day — reducing the number of invoices that become overdue in the first place.
- Automatic due date reminder
- Sent on exact due date
- Invoice amount and details included
- Pay Now button with direct payment link
- Professional, non-confrontational tone
- Custom message option
- Enable / disable per invoice or globally
- Delivery confirmation log
Overdue Reminders — Escalating Schedule
For invoices that remain unpaid after the due date, Accoru sends a series of overdue reminders on an escalating schedule. A gentle first reminder shortly after the due date. A firmer second reminder at a week overdue. A more direct third reminder at two weeks. And a final notice at 30 days. Each reminder is professionally worded and includes the invoice details, the amount outstanding, the number of days overdue, and a direct payment link. The tone escalates appropriately at each stage — firm but always professional.
- First overdue reminder (configurable — e.g. 3 days overdue)
- Second overdue reminder (configurable — e.g. 7 days overdue)
- Third overdue reminder (configurable — e.g. 14 days overdue)
- Final notice reminder (configurable — e.g. 30 days overdue)
- Escalating tone per stage
- Days overdue displayed in reminder
- Outstanding amount prominently displayed
- Direct Pay Now link at every stage
Fully Customizable Reminder Templates
Every reminder template in Accoru is fully customizable — edit the subject line, the body copy, the tone, and the signature to match your brand voice and client relationships. Use Accoru's default professionally written templates as a starting point or write your own from scratch. Set different templates for different reminder stages — a warm tone for the pre-due reminder and a firmer tone for the 30-day overdue notice. Every reminder sounds like it came from you — because it did.
- Editable subject line per reminder stage
- Editable body copy per reminder stage
- Dynamic variables (client name, invoice number, amount, due date, days overdue)
- HTML and plain text email support
- Brand signature per reminder
- Preview before activating
- Test send to yourself
- Reset to default template option
Per-Invoice & Per-Client Reminder Control
Not every client needs the same reminder approach. A long-standing client with a perfect payment history might only need a single due date reminder. A new client or one with a history of late payments might need the full escalating schedule. Accoru lets you configure reminder settings globally — applying to all invoices by default — and override them individually for specific invoices or clients. Complete control at every level.
- Global reminder settings (apply to all invoices)
- Per-invoice reminder override
- Per-client reminder override
- Disable all reminders for specific clients
- Enable additional reminder stages for specific clients
- Custom reminder schedule per client
- VIP client reminder settings
- Reminder preference saved per client profile
Reminder History & Delivery Log
See the complete reminder history for every invoice — which reminders were sent, when they were sent, whether they were delivered, and whether the client opened them. Know exactly what communication a client has received before you pick up the phone or send a personal email. Use the delivery log to demonstrate due diligence in payment chasing — useful if a dispute escalates to a formal collections process.
- Full reminder history per invoice
- Sent timestamp per reminder
- Delivery status (delivered / bounced)
- Open status (opened / unopened)
- Click status (Pay Now link clicked)
- Reminder history exportable
- Activity log per client
- Audit trail for collections purposes
Automatic Stop on Payment
The moment a client pays an invoice, Accoru automatically stops all further reminders for that invoice — immediately. No more reminder emails going out after a payment has been made. No awkward situations where a client pays and then receives a chasing email anyway. Accoru tracks payment status in real time and cancels the reminder schedule the instant the invoice is marked as paid — whether that payment comes through Stripe, PayPal, or a manually recorded bank transfer.
- Immediate reminder cancellation on payment
- Works with Stripe payments
- Works with PayPal payments
- Works with manually recorded payments
- Works with partial payments (adjusts outstanding amount)
- Payment confirmation email to client
- Payment notification to you
- Reminder log updated with payment event
How Accoru Payment Reminders Work
Set up your reminder schedule once — and never manually chase a payment again.
- Step 1
Configure Your Reminder Schedule
Go to your Accoru reminder settings and define your reminder schedule — which stages to include, how many days before or after the due date each reminder sends, and what the message says at each stage. This takes about five minutes and applies to all future invoices automatically.
- Step 2
Send Your Invoice
Send any invoice from Accoru as normal. The reminder schedule activates automatically the moment the invoice is sent. Pre-due, due date, and overdue reminders are all queued and ready — no additional steps required.
- Step 3
Reminders Send Automatically
Accoru monitors the due date and payment status of every invoice. When a reminder is due to send, it goes out automatically — professionally worded, from your email address, with the invoice attached and a Pay Now button included.
- Step 4
Reminders Stop When Payment Arrives
The moment payment is received — through any payment method — Accoru cancels all remaining reminders for that invoice automatically. You receive a payment notification. The invoice is marked as paid. The reminder cycle ends.
What Automated Reminders Do for Your Business
The benefits of consistent, timely payment reminders go beyond getting paid faster.
Accoru Payment Reminders vs The Competition
| Feature | Accoru | QuickBooks | FreshBooks | Wave |
|---|---|---|---|---|
| Automatic Payment Reminders | ✅ | ✅ | ✅ | ❌ |
| Pre-Due Date Reminders | ✅ | ✅ | ✅ | ❌ |
| Due Date Reminders | ✅ | ✅ | ✅ | ❌ |
| Overdue Reminders | ✅ | ✅ | ✅ | ❌ |
| Customizable Templates | ✅ | ✅ | ✅ | ❌ |
| Per-Invoice Override | ✅ | ✅ | ⚠️ Limited | ❌ |
| Per-Client Override | ✅ | ✅ | ❌ | ❌ |
| Auto-Stop on Payment | ✅ | ✅ | ✅ | ❌ |
| Delivery & Open Tracking | ✅ | ❌ | ❌ | ❌ |
| Reminder History Log | ✅ | ✅ | ❌ | ❌ |
What Small Business Owners Say About Accoru Payment Reminders
“I used to dread chasing overdue invoices. Writing those emails felt awkward and I always put them off — which made the situation worse. Since I set up automatic reminders in Accoru I have not written a single chasing email. The reminders go out automatically and clients pay. It has completely changed how I feel about invoicing.”
“My average payment time dropped significantly after I activated Accoru's payment reminders. The pre-due date reminder in particular makes a big difference — clients pay before the due date far more often now than they ever did before.”
“I have one client who used to reliably pay about three weeks late every month. Since Accoru started sending the overdue reminders automatically, they pay within a few days of the due date. I did not have to have an awkward conversation. The system handled it.”
Payment Reminders FAQ
Does Accoru send payment reminders automatically?
Yes. Once you configure your reminder schedule in Accoru settings, reminders send automatically for every invoice — before the due date, on the due date, and at every overdue milestone you have set. No manual action is required after the initial setup.
Can I customize the reminder email templates?
Yes. Every reminder template is fully customizable — edit the subject line, body copy, tone, and signature to match your brand voice. Use dynamic variables to automatically insert the client name, invoice number, amount due, due date, and days overdue into each reminder.
Can I disable reminders for specific clients?
Yes. Override the global reminder settings for any individual client or invoice. Disable reminders entirely for clients who prefer not to receive them, or configure a custom reminder schedule for clients who need more or less frequent follow-up.
What happens to reminders when a client pays?
The moment payment is received — through any payment method — Accoru automatically cancels all remaining reminders for that invoice. No further reminders are sent after payment. The reminder schedule updates in real time.
Are reminders sent from my email address?
Yes. Reminders are sent from your business email address — so they appear to come directly from you rather than from a generic system address. Clients see a professional email from your business, not an automated notification from a third-party platform.
Can I see whether a client has opened a reminder email?
Yes. Accoru's reminder delivery log shows the status of every reminder sent — delivered, opened, and whether the Pay Now link was clicked. This information is available in the invoice's reminder history at any time.
Does Accoru support reminders for recurring invoices?
Yes. Automatic payment reminders work on all Accoru invoices — including those generated by recurring invoice schedules. Every recurring invoice carries the same reminder schedule as a one-off invoice.
Can I send a manual reminder outside the automatic schedule?
Yes. Send a manual reminder at any time from the invoice screen — in addition to or instead of the automatic schedule. Manual reminders use the same professional templates and include the same invoice details and Pay Now link.
Payment Reminders Work Better With These Features
Invoicing
Payment reminders are built into every Accoru invoice — activated automatically the moment you send an invoice to a client.
Learn moreRecurring Invoices
Automatic payment reminders work on recurring invoices too — chasing late payments on every scheduled invoice without any manual effort.
Learn moreClient Management
Configure reminder preferences per client and track each client's full payment history and reminder log from their profile.
Learn moreFinancial Dashboard
The outstanding invoice panel on your dashboard shows overdue invoices at a glance — so you always know which clients are behind on payments.
Learn moreFinancial Reports
Aged receivables reports show the full picture of outstanding and overdue invoices — complementing the automated reminder system with detailed reporting.
Learn moreGet Paid Faster. Without the Awkward Emails.
Late payments hurt cash flow, waste time, and create uncomfortable situations with clients. Accoru's automatic payment reminder system eliminates all three problems — sending professional, timely reminders on your behalf so you get paid faster without ever having to write a chasing email yourself.
Automatic reminders · Customizable templates · Per-client control · Delivery tracking · Cancel anytime