Who we are

Accoru is online accounting software provided by [Legal entity name, e.g. Saira Systems …], registered at [registered address] (“we”, “us”). For anything about your personal data, email support@accoru.com.

This policy covers two things: this website (accoru.com) and the Accoru app you sign in to. Where they differ, we say so.

What we collect on this website

  • Contact form. Your name, email address, company (optional), the topic you pick and your message. We send it to our support inbox by email so a person can reply. To stop abuse, we keep a scrambled (hashed) version of your IP address for one hour to count how many messages are sent from it.
  • Newsletter sign-up. Your email address, if you choose to subscribe. [Name the email service you use once it is connected.]
  • Free invoice generator. What you type into the generator, including any logo you add, is saved only in your own browser’s local storage so it is there next time. It is not sent to us. “Start over” deletes it.
  • Server logs. Like most websites, our hosting provider records technical data such as IP address, browser type and the pages requested, for security and to keep the site running. [Hosting provider and how long logs are kept.]
  • Fonts. The site loads its fonts from Google Fonts, so your browser connects to Google’s servers and Google receives your IP address. See Google’s privacy policy.

We do not use advertising or analytics cookies on this website. See our cookie policy for the details.

What we collect in the Accoru app

When you use the app, we process the account details you give us (name, email, company details) and the accounting data you enter: customers, vendors, invoices, quotes, bills, expenses, payments, bank and cash records, items and reports. That data is yours. We process it to provide the service to you.

  • Your data is stored encrypted, and all traffic between your browser and Accoru goes over HTTPS (TLS).
  • Access is controlled by roles (admin, accountant, viewer) and row-level security on every table, and every record keeps an activity log.
  • When your customers pay an invoice online, they pay through your own Stripe or PayPal account. Card details are entered with Stripe or PayPal and never reach Accoru.
  • To provide the app and support under our contract with you.
  • To answer messages you send us, because you asked us to.
  • To send the newsletter, with your consent. You can unsubscribe at any time.
  • To keep the website and app secure, which is our legitimate interest.
  • To meet legal obligations, such as keeping billing records.

Who we share it with

We don’t sell personal data. We share it only with service providers who help us run Accoru, under contracts that require them to protect it:

  • [Hosting / database provider and region]
  • [Email delivery provider]
  • [Payment processor for Accoru subscriptions]
  • Stripe and PayPal, when you connect your own accounts to take invoice payments. They act under their own terms with you.

We may also disclose data if the law requires it.

International transfers

[Where data is stored and processed, and the safeguards used for transfers outside the EEA/UK, e.g. Standard Contractual Clauses.]

How long we keep it

  • App data: for as long as your account is open. When you delete your account, your data is deleted with it. [Backup retention period, if any.]
  • Contact messages: [how long you keep support emails].
  • Billing records: as long as tax law requires.

Your rights

We handle personal data in line with GDPR. Depending on where you live, you can ask to access, correct, export or delete your personal data, object to or restrict how we use it, and withdraw consent. In the app you can export all of your data at any time and delete your account yourself. For anything else, email support@accoru.com and a person will reply. You can also complain to your local data protection authority.

Children

Accoru is a business tool and is not meant for children. We don’t knowingly collect data from anyone under 16.

Changes to this policy

If we change this policy, we will update the date at the top of this page and, for significant changes, tell account holders by email.

Contact

Email support@accoru.com, or write to [postal address].